Roadside Assistance
Our toll-free number makes driving worry free.
Need help? Call 1-800-411-6688 at any time, day or night, for assistance from our experienced team of technicians.
Our roadside assistance, offered at no charge with our VW Assurance and VW Assurance Premium programs, gives you access to the following services 24/7:
Our Roadside Assistance Services:
How can I get help?
Call 1-800-411-6688. Our roadside assistance personnel are standing by for your call. You will be asked to provide the following:- Your vehicle’s identification number (VIN)
- Your vehicle’s year, model, colour and license plate number
- The area code where you’re calling from
- The exact location of the vehicle (street address and nearest intersection)
- The type of service required and a brief description of the problem
For how long is roadside assistance valid?
Volkswagen’s 24-hour roadside assistance* is valid for 6 months with the Volkswagen Assurance Program, and for 2 years or 40,000 km (whichever occurs first) with theVolkswagen Assurance Premium Program.*24-hour roadside assistance provided by Club Auto Roadside Services.