Protection Plans

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Send your worries on a long road trip. Ask us about our Volkswagen Protection Plus suite of products. We have plans that keep your vehicle like new with Appearance Protection, plans that cover you during unexpected breakdowns with Mechanical Breakdown Protection, and keep you in your Volkswagen with plans such as the Vehicle Loss Privilege Program and Loan Protection.

Appearance Protection

What it is

It hurts when a minor ding occurs to your new Volkswagen and it is no longer new. We can help keep it looking like new. Volkswagen Protection Plus® Appearance Protection is an interior and exterior protection product designed to take the worry out of life’s little accidents that are not covered by your insurance carrier. Whether it’s a door ding at the shopping center, a line-of-sight windshield chip or a spilt cup of coffee, Volkswagen Protection Plus® Appearance Protection will keep your vehicle looking like new.*

  • Genuine Volkswagen parts
  • Fully transferable
  • 60-day money back guarantee
  • Coverage in Canada and the continental US
  • No deductible during the contract term for any covered benefits
  • Interior protection
  • Paintless dent removal
  • Paint repair
  • Key and keyless remote replacement
  • Car rental benefit
  • Front windshield protection
  • Head/Tail light protection
  • Tire and wheel protection
  • Curb scuff repair

Loan Protection

What it is

Life can be perfect when you’re driving a Volkswagen, but it pays to be ready for the unexpected. After all, when the unexpected happens, it’s important to ensure that you have your Volkswagen to help you get to where you need to go. Volkswagen Protection Plus® Loan Protection is a Life, Critical Illness, Loss of Employment and Disability program designed to help you and your loved ones meet your financial obligations in the event of a life-altering event, illness, or death.

1. Life Coverage

In the unfortunate event of your death, Loan Protection will pay out the balance of your loan to ensure your vehicle remains with your beneficiary or your estate. Both you and your family need not worry about the potential loss of a vehicle as a result of the loss of life. In addition, Life Coverage can protect both finance and lease contracts, including any residual value.

2. Critical Illness Coverage

Combined with the benefits of Life coverage, Critical Illness coverage protects your financial commitment in the event you suffer a heart attack, stroke or are diagnosed with life-threatening cancer. Should one of these ailments afflict you, or in the event of death Loan Protection will be there to make your financial payments to ensure your vehicle stays with you and your family.

3. Loss of Employment Coverage

Combined with the benefits of Life coverage, Loss of Employment insurance is designed to protect you from the volatility of today’s job market. In the event that you lose your job (through no fault of your own), this policy will make your monthly payments while you retain possession of your vehicle.

4. Disability Coverage

In the event you are disabled for a covered medical reason, Loan Protection will make the monthly payments of your loan until you get back on your feet; regardless if the incident is at work, at home, or at play.

  • Claim benefits are usually received tax-free
  • In most cases, no medical exam or underwriting required
  • Most full-time occupations are eligible
  • No age, height, weight or smoking status premium surcharge
  • Can be cancelled anytime
  • Can protect credit standing

Vehicle Loss Privilege Program

What it is

To help replace your vehicle in the event of a vehicle loss, Volkswagen Protection Plus® Vehicle Loss Privilege Program* gives you a host of options for different loss events that can occur:

1. Negative Equity Privilege

When your vehicle is a total write-off and your balance on your vehicle loan is more than what your vehicle is worth, Negative Equity Privilege can step in to help. By providing an in-store loyalty credit†† for the difference between your insurer settlement amount and the remaining loan balance, this program can help you replace your Volkswagen.

2a. Total Loss Event Privilege

Sometimes, you do have to completely let go. Your insurer would call this a total loss of your vehicle (from such things as collision, fire or theft). In such a scenario, your insurer will quite often only pay the fair market value of your vehicle. With Total Loss Event Privilege, you’re eligible for a fixed in-store loyalty credit†† towards a replacement vehicle which helps offset some of the added cost of getting that new set of wheels.

2b. Partial Loss Event Privilege

In case your last fender-bender resulted in a damage record on your vehicle’s history report, a damage declaration could reduce the resale value of your vehicle. That’s why having a Partial Loss Event Privilege can be so beneficial. When it’s time to purchase or lease a new vehicle, it provides an in-store loyalty credit †† to help you make up for the loss in resale value.

3. Theft Event Privilege

With Theft Event Privilege, in the event your vehicle is stolen and not recovered, you are eligible for a fixed in-store loyalty credit ††towards a replacement vehicle.

  • Payable in affordable monthly installments
  • 60-day money back guarantee

Mechanical Breakdown Protection

What it is

Get up to a decade of stress-free driving with the Volkswagen Protection Plus® Mechanical Breakdown Protection, a coverage plan that protects your vehicle against unexpected covered breakdowns for up to 10 years or 200,000 kilometres. And with 24-hour roadside assistance, trip interruption protection, and vehicle rental benefits, life is an open road. We also know our vehicles are built to last. So if you don’t make a claim during the term of your coverage, our Claim Free Reward benefit on select plans* provides reimbursement benefits to reward your claims free experience.

*Claim Free Reward benefit only available on select 4 star and 5 star plans.

Levels of Coverage
5 Star ★★★★★

Supreme coverage for total peace-of-mind. All components are covered except for a select list of exclusions. Available on all new, certified pre-owned and used Volkswagen vehicles.

4 Star ★★★★

Extensive coverage across the powertrain and many other critical vehicle components that can be costly to repair. Available on all new, certified pre-owned and used Volkswagen vehicles.

3 Star ★★★

Essential coverage for major powertrain components on your new, certified pre-owned, or used Volkswagen. Maximum coverage limit of $4,000 per repair visit.

  • Genuine Volkswagen parts and certified Volkswagen technicians
  • Trip interruption reimbursement if your vehicle breaks down and repairs last overnight ($100 per day, up to $500 per repair visit).
  • Rental benefit ($50 per day, up to $200 per repair visit).
  • Transferable upon sale of your Volkswagen
  • Claims Free Reward Benefit on select plans
  • Multiple deductible options including $0 deductible
  • Coverage in Canada and the continental U.S.
24 Hour roadside assistance
  • Towing
  • Battery jump-starting
  • Lock-out service
  • Fuel delivery
  • Winching
  • Flat tire changes

Lease Excess Wear Waiver

What it is

With a Lease Excess Wear Waiver from Volkswagen Protection Plus® you won’t need to worry about additional costs you might need to pay when returning your car. With coverage up to $10,000 you can relax and enjoy your Volkswagen knowing you’re protected against common lease excess wear costs.

What’s Covered
  • Small dents
  • Paint scratches
  • Windshield and other glass/lens damage
  • Bumper damage
  • Upholstery damage
  • Worn tires
  • Damaged wheels
Program Highlights
  • Lease excess wear costs are waived
  • No deductible
  • Coverage for up to $10,000
  • Fully transferable to a new lessee
  • Cancellable within 60 days