UPDATE FROM THE SETTLEMENT WEBSITE:
Settlement Claims Process to Begin April 28 at 12 p.m. ET
Starting on April 28th, Canadian settlement class members and U.S. customers with affected 2.0L TDI vehicles that were first sold or leased in Canada may submit claims for benefits under the settlement by way of an online portal on the settlement website or a paper claim form.
Important Contact Information
For any questions, please refer to the settlement website or call the number listed below.
ATTENTION TDI OWNERS
Proudly serving the entire GTA Region with the most up to date information and highly trained brand specialist to help with any and all questions (fluent in English, Croatian, Italian and Greek)! We are located just off the highway between Thickson & Stevenson, making Owasco VW easy and convenient for all customers!
We are offering EXTENDED HOURS starting in April to ensure quick service for everyone.
Phone: 905-579-0010 | Email: firstname.lastname@example.org
Frequently Asked Questions
- What do I do now? See below!
- My pre-paid appreciation card is expiring, what can I do? See below!
- I want to keep my TDI and wait for the approved fix, how will I be contacted about the fix? See below!
- I want to trade in my TDI for another vehicle, what do I do? See below!
Have a question, please submit HERE. We are happy to help answer any and all questions!
WHAT DO I DO NOW?
STEP 1: Visit https://www.vwcanadasettlement.ca/en/ to see what you are eligible for.
STEP 2: Be aware that the buy back options and value estimator are available and can be found HERE
MY PRE-PAID APPRECIATION CARD IS EXPIRING, WHAT CAN I DO?
Please be aware that your Pre-Paid Appreciation Cards have an expiry date. It can be found on the front of your card.
If you are unsure how you would like to spend your money, please feel free to bring your card in before the expiry date and we will exchange it for in-store credit.
I WANT TO KEEP MY TDI AND WAIT FOR THE APPROVED FIX. HOW WILL I BE CONTACTED?
That’s great! We understand that lots of TDI Owners have been waiting to do repairs/services on their TDI until the settlement information came available. As a thank you for your patience, we have put together a service & parts special. The more you spend, the more get!
Once the approved fix becomes available, we will contact you as soon as possible to book your appointment.
Please CLICK HERE to ensure that we have your proper contact information on file.
I WANT TO TRADE IN MY TDI FOR ANOTHER VEHICLE, WHAT DO I DO?
At Owasco, we want to make this transition as smooth as possible for you!
Please feel free to browse all of our New Models HERE or you can download our 2017 Model Brochures:
We are the #1 Volume Volkswagen Dealership in Ontario, which gives us the opportunity to have a very large New & Pre-Owned inventory for you to choose from.
View our Pre-Owned Inventory HERE.
Everyone’s individual situations will be different depending on driving habits and personal preferences. Please contact us to learn more about our personalized owner credit packages.
If you are interested in putting vehicle on hold, please fill out the form below: